Privacy and Cookies

We (The King’s Consort, through our charitable foundation Vivat Music Foundation) treat any personal information provided to or gathered by us as confidential. When you use our site for a purchase or to make a donation, we, our third party secure payment providers and our download provider may receive and store certain types of information automatically through your interaction with us and them, including by the use of “Cookies”, which may be incorporated in our website and those of our payment and download providers to improve your use and enjoyment of the website. Although at this time our website does not utilise Cookies, those of our third party payment providers (SagePay and The Big Give) and our download provider (DPD) may use Cookies to assist your purchase.

We do not share or pass on your personal details to any other organisation or third party, save to any party who we may from time to time engage to perform functions relating solely to TKC and our own CD label, Vivat. We and any such party engaged by us adhere to the principles set out in the Data Protection Act and the EU Directive on Privacy and Electronic Communications. We may receive and store any such information you enter on our website or provide to us, except in relation to your credit or debit card details. You can choose not to provide certain information, though you might not then be able to take advantage of certain site features. The information we receive from our customers helps to improve their experience on our website. We use the information provided to handle orders, deliver products, process payments, receive donations from you, communicate with you about orders, products and special offers, and to update our records. We may also use this information to improve, prevent or detect fraud or abuses of our website. By using our website you agree to our use of the data we receive from you for these purposes.

When you purchase physical materials or downloaded content from us, or make a donation online, payment is handled by our third party online secure banking partners. We do not have any access to your credit or debit card information.